Service Navigator -a SME perspective on productivity management of services

Autor(en):

Strina, Guiseppe; Borchert, Margret; Hamburger, Joachim; Koch, Eva; Klinkhammer, Stefanie; Heinen, Ewald

Name der Veranstaltung:

RESER 2011: Productivity of Services Next Gen - Beyond Output / Input

Ort:

Hamburg

Jahr:

2011